Privacy Policy

Last updated: January 8, 2025

This Privacy Policy explains how CelluFrei (the "Website," "we," "our," or "us") collects, uses, and discloses your personal information when you visit the website 1acgh1-xh.myshopify.com (the "Website"), use our services, make a purchase, or otherwise communicate with us through the Website (collectively the "Services"). For the purposes of this Privacy Policy, "you," "your," and "yours" refer to the user of the Services, whether a customer, website visitor, or any other individual whose information we collect under this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to this Privacy Policy
We may update this Privacy Policy from time to time, particularly to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Website, update the "Last Updated" date, and take any other necessary actions in accordance with applicable laws.

How We Collect and Use Your Personal Data
To provide the Services, we collect personal information about you from various sources, as described below. The information we collect and use depends on how you interact with us.

In addition to the specific purposes described below, we may use the collected information to communicate with you, provide or improve the Services, fulfill legal obligations, enforce the applicable terms of use, and protect or defend the Services, our rights, and the rights of our users or third parties.

Personal Data We Collect
The types of personal data we receive about you depend on how you interact with our Website and use our Services. When we use the term "personal data," we refer to information that identifies you, relates to you, describes you, or can be linked to you. The following sections describe the categories and specific types of personal data we collect.

Data We Collect Directly from You
The information you provide directly to us through our Services may include:

  • Contact Information: Name, address, phone number, and email address.

  • Order Information: Name, billing address, shipping address, payment confirmation, email, and phone number.

  • Account Information: Username, password, security questions, and other information used for account security.

  • Customer Service Information: Information you provide in your communications with us, such as when you send a message through the Services.

Some features of the Services may require you to provide certain information about yourself directly. You may choose not to provide this information, but doing so may make it impossible for you to access or use those features.

Data We Collect About Your Usage
We may also automatically collect certain information about your interaction with the Services ("Usage Data"). This may include information such as device, browser, network, IP address, and other details related to your interaction with the Services. We may use cookies, pixels, and similar technologies ("Cookies") to collect this information.

Data We Receive from Third Parties
Finally, we may receive information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

  • Companies that support our Website and Services, such as Shopify.

  • Our payment processors, who collect payment information (e.g., bank account information, credit or debit card information, billing address) to process your payments.

How We Use Your Personal Data

  • Providing Products and Services: We use your personal data to provide the Services, process payments, fulfill orders, send notifications about your account, purchases, returns, exchanges, or other transactions.

  • Marketing and Advertising: We may use your personal data for marketing purposes, such as sending you promotional and advertising emails, SMS, or mail.

  • Security and Fraud Prevention: We use your personal data to detect and prevent fraudulent, illegal, or malicious activities.

  • Communication and Service Improvement: We use your personal data to provide customer service and improve our Services.