General Terms and Conditions

Welcome to CelluFrei. By purchasing our products, you accept the following General Terms and Conditions of Sale. We recommend that you carefully read these terms before making a purchase.

  1. Acceptance of the General Terms and Conditions of Sale

By confirming your order, you fully accept the General Terms and Conditions of Sale below, which govern the contractual relationship between you and CelluFrei.

  1. Prices and Payment

All prices are stated in euros and include VAT. Accepted payment methods are credit cards, PayPal, and other payment methods specified during the ordering process. Payment is required before the shipment of the order.

  1. Delivery

Free shipping on all orders.

Processing time: 1 to 3 business days.

Standard delivery: 5 to 8 business days.
We are committed to meeting these deadlines, but will inform you promptly in case of unexpected delays.

  1. Return Policy

Test the product for 30 days. If you are not fully satisfied, you can return it for a full refund, provided the product is in perfect condition. To initiate a return, please contact our customer service at contact@mycellufrei.com.

  1. Warranty and Compliance

Our products are guaranteed against manufacturing defects for a period of 2 years. If a defect is found, please contact us immediately to review options for replacement or refund.

  1. Liability

CelluFrei is not liable for indirect damages related to the use of purchased products. Our liability is limited to the amount of the affected order.

  1. Changes to the General Terms and Conditions of Sale

CelluFrei reserves the right to change these terms at any time. Changes will take effect upon their publication on the website.

If you have any questions, feel free to contact us via email at contact@mycellufrei.com.

Thank you for your trust,
The CelluFrei Team.